Privacy Policy

Overview

At Desilane, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard the data you provide when shopping on our website. By using Desilane’s services, you agree to the practices outlined in this policy.

Information We Collect

  1. Personal Details: When you create an account, place an order, or contact us, we collect information such as your name, email address, shipping and billing addresses, phone number, and payment details.
  2. Browsing Data: We gather information about your interactions on our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit.
  3. Cookies & Tracking Tools: We use cookies and similar technologies to improve your shopping experience, analyze website traffic, and tailor content to your preferences. You can manage your cookie settings through your browser.

How We Use Your Information

  1. Order Fulfillment: Your personal details are used to process and deliver your orders, manage payments, and keep you informed about your purchase.
  2. Customer Support: We use your contact information to address your inquiries, resolve issues, and provide the assistance you need.
  3. Personalized Experience: We utilize your browsing data to offer personalized product recommendations and enhance your overall shopping experience.
  4. Marketing Communications: With your permission, we may send you updates on new arrivals, special promotions, and other news. You can opt-out of these communications at any time.
  5. Site Improvements & Analytics: We analyze your data to optimize our website’s performance, refine our services, and improve user experience.

Sharing Your Information

  1. Service Providers: We may share your information with trusted third-party providers who assist in operating our website, processing transactions, and fulfilling orders. These partners are obligated to protect your information and use it solely for the services they provide.
  2. Legal Obligations: We may disclose your information if required by law, or to protect the rights, property, and safety of Desilane, our customers, or others.
  3. Business Transfers: In the event of a business transaction, such as a merger or sale, your information may be transferred to the new entity as part of the process.

Data Protection

We prioritize the security of your personal information by employing industry-standard protection measures. While we strive to keep your data secure, please note that no internet transmission is entirely foolproof.

Your Choices

  1. Access & Correction: You have the right to access and update your personal information through your account or by contacting us.
  2. Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe link in the messages or by reaching out to us.
  3. Data Deletion: If you wish to delete your personal information, please contact us. However, certain data may be retained as required by law or for legitimate business purposes.

Policy Updates

Desilane may revise this Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant updates by posting the revised policy on our website, with the latest update date.

Contact Information

For any questions or concerns regarding this Privacy Policy or how we handle your data, please get in touch with us:

  • Email: desilaneindia@gmail.com
  • Phone: =91-7417245082

Thank you for choosing Desilane. We are dedicated to ensuring your privacy and providing you with a secure and enjoyable shopping experience.